Royal Bank of Scotland has cancelled its corporate hospitality at Wimbledon, saying it was "inappropriate" to host clients at the tennis tournament while still dealing Wednesday with the fallout of a severe computer glitch.
The state-rescued bank, whose IT meltdown has affected millions of its customers, had hosted clients at Wimbledon on the championship's opening two days and had planned to do so for the remainder of the two-week-long tournament.
"Technical issues have caused considerable disruption to many of our retail and business customers, as well as customers of other banks," Royal Bank of Scotland said in a statement issued late Tuesday.
"We have made significant progress in resolving the issues and are working around the clock to put things right for our customers.
"Under the circumstances, we felt it would be inappropriate to provide client hospitality at Wimbledon. Our people are focused on resuming normal service for our customers as soon as possible."
The computer error, which has also affected customers at RBS-owned lenders NatWest and Ulster Bank for more than a week, has now been fixed -- but the state-rescued bank has been forced to extend opening hours at all three to battle a backlog in client transactions.
Source: AFP European Edition